2026 Benchmark Survey · Exclusive Research

Low engagement isn't
an apathy problem.
It's a design problem.

We surveyed 300 union members across English and French Canada. The findings challenge what unions have assumed about why members don't show up — and what it actually takes to change that.

300 union members surveyed
English & French Canada
±5.7 pp margin of error
April 2026
300
Union members surveyed across Canada
5
Key findings on what actually drives engagement
1
Conclusion: it's a participation design problem
Key Findings

Five things the data told us.

These aren't opinions. They're correlations from 300 real members — and they point to a clear, actionable conclusion.

1
4×

Attending meetings is the strongest predictor of engagement.

Members who attended at least one meeting are 4× more likely to describe themselves as actively engaged. This is the single most powerful lever unions have — and it's being underused.

75% engaged among attendees 18% engaged among non-attendees
2
0%

Voting behaviour reveals engagement almost perfectly.

We couldn't find a single member who never votes and still considers themselves strongly engaged — not one.

0% of disengaged members vote 79% disengaged among non-voters
3
57%

For the majority of disengaged members, the barriers are structural — not motivational.

Work schedule conflicts (37%) and family or personal commitments (20%) are the top barriers. These are design problems. They can be fixed with better meeting formats, timing, and access — not better messaging.

37% — work schedule conflicts 20% — family & personal commitments
4
54%

A virtual or hybrid option would move the needle — immediately.

More than half of non-attending members say they would participate if virtual or hybrid options were available. This is the highest-ROI, lowest-friction change unions can make right now.

54% would attend if virtual/hybrid available
5
27%

The other segment has a harder problem — and needs a different approach.

27% of members don't believe their involvement makes a difference. 19% find meetings irrelevant to their situation. Access improvements alone won't reach them. Restoring a sense of agency requires something deeper — two-way dialogue, visible outcomes, member voice in decisions.

27% — feel their involvement doesn't matter 19% — find meetings irrelevant
What This Means

The gap is in participation design — not communication.

Unions are not failing at keeping members informed — 73% of members feel well-informed. The failure point is the design of the moments where members are asked to show up.

Better design reaches roughly half of disengaged members.

The structural barriers — schedule, access, format — are fixable. 54% of non-attenders say they'd come if you met them where they are. That's not apathy. That's an invitation.

The other half needs two-way dialogue, not broadcast.

Members who feel their involvement doesn't matter need to experience that it does. Town halls, real-time Q&A, and visible decision feedback are the interventions that move this group.

Virtual and hybrid meetings are not a compromise — they're a strategic lever.

The data is unambiguous: offering virtual access is the single highest-return change a union can make to expand participation. It requires no persuasion. Members are already willing.

Attendance and voting are your leading indicators.

Want to know if your members are engaged? Stop asking them. Look at who attended at least one meeting in the last year and who voted. Those two data points predict engagement state more reliably than any survey.

Get the full report and the data behind it.

The survey brief includes persona breakdowns, sector comparisons, and a full methodology section. It's available now — no wait, no paywall.

  • Full PDF survey brief
  • 3 union member personas (Sophie, Marcus, Priya)
  • Sector breakdown: public, private, not-for-profit
  • English & French versions available
  • Optional 30-min debrief call with the research team

Methodology

300 respondents · English and French Canada · April 2026 · Margin of error ±5.7 percentage points, 19 times out of 20. Public sector 62%, private sector 33%, not-for-profit 3%. All findings are correlational, not causal.

About Motion Meetings

Motion Meetings builds the platform Canada's unions use to run secure AGMs, ratification votes, and hybrid town halls. One platform. Every voice..